Returns & Exchanges
We want you and your child to be completely satisfied with your purchase.
If your order isn't the right fit, we're here to help.
Exchange Policy
You may request a size exchange within 7 days of receiving your order.
To be eligible, the item must be:
- Unworn
- In its original condition
- Returned with the original packaging
Please note that exchange shipping fees are the customer's responsibility.
If you receive the wrong item or a defective product, Footiskids will cover all exchange or return shipping costs.
Return Policy
Returns are accepted within 7 days after delivery.
Items must be unused, in their original condition, and returned with the original packaging.
Return shipping costs are the customer's responsibility.
Non-Returnable Items
For hygiene reasons, shoes that have been worn outdoors cannot be returned or exchanged.
Refunds (if applicable)
Once we receive and inspect your returned item, we'll notify you of the outcome.
If approved, your refund will be processed according to our return policy.
We recommend contacting us before returning any item so we can assist you with the process.
contact@footiskids.com
We'll be happy to assist you.